Terms of Supply


In this document the following words shall have the following meanings:

1.1 “Consumer” shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act

1.2 “Customer” means any person or company who purchases Goods and Services from the

1.3 “Goods” means the articles specified in the Proposal;

1.4 “Proposal” means a statement of work, quotation or other similar document describing the
Goods and Services to be provided by the Supplier;

1.5 “Services” means the services specified in the Proposal;

1.6 “Supplier” means Clapham Cycle Limited of 255 Lavender Hill, SW11 1JD with registered office at the same address, also trading as Simple
Formations and SFS;

1.7 “Terms and Conditions” means the terms and conditions of supply set out in this document
and any special terms and conditions agreed in writing by the Supplier.


2.1 These Terms and Conditions shall apply to all contracts for the supply of Goods and Services
by the Supplier to the Customer and shall prevail over any other documentation or
communication from the Customer.

2.2 Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by
the Supplier.

2.3 Nothing in these Terms and Conditions shall prejudice any condition or warranty, express or
implied, or any legal remedy to which the Supplier may be entitled in relation to the Goods
and Services, by virtue of any statute, law or regulation.

2.4 Nothing in these Terms and Conditions shall affect the Customer’s statutory rights as a


3.1 The Proposal attached to these Terms and Conditions shall remain valid for a period of 30

3.2 The Customer shall be deemed to have accepted the Proposal by placing an order with the
Supplier (“the Order”) within the period specified in Clause 3.1.

3.3 All Orders for Goods and Services shall be deemed to be acceptance of the Proposal
pursuant to these Terms and Conditions.


4.1 The price for the Goods and Services is as specified in the Proposal and is inclusive of VAT
and any applicable charges outlined in the Proposal.

4.2 Payment of the price shall be in the manner specified in the Proposal.

4.3 If the Customer fails to make any payment within 30 days of it becoming due, the Supplier
shall be entitled to charge interest at the current base rate plus 2.00% per month on the
outstanding amounts.

5.1 The date of delivery specified by the Supplier is an estimate only. Time for delivery shall not
be of the essence of the contract and the Supplier shall not be liable for any loss, costs,
damages, charges or expenses caused directly or indirectly by any delay in the delivery of the

5.2 All risk in the Goods shall pass to the Customer upon delivery.

5.3 Any Services specified in the Proposal that operate for a period of time will be provided for a
maximum period of 12 months unless a shorter time period is specified on the proposal. The
Customer will then be invited to renew the Services at the prevailing rate as specified by the


Title in the Goods shall not pass to the Customer until the Supplier has been paid in full for
the Goods.


To enable the Supplier to perform its obligations the Customer shall:
7.1 co-operate with the Supplier;

7.2 provide the Supplier with any information reasonably required by the Supplier;

7.3 obtain all necessary permissions, licenses and consents which may be required before the
commencement of the services, the cost of which shall be the sole responsibility of the
Customer; and

7.4 comply with such other requirements as may be set out in the Proposal or otherwise agreed
between the parties.


8.1 The Supplier warrants that the Goods will at the time of delivery correspond to the description
given by the Supplier.

8.2 The Supplier shall perform the Services with reasonable skill and care and to a reasonable
standard in accordance with recognised standards and codes of practice.

8.3 The Supplier accepts all responsibility for the condition of tools and equipment used in the
performance of the Services and shall ensure that any materials supplied shall be free of


9.1 Where the Goods are faulty or do not comply with any of the contract, the Customer must
notify the Supplier within 7 days of delivery and return the Goods to the supplier within 7 days
of notifying the supplier. Once the supplier has confirmed the Goods are faulty or do not
comply with any of the contract the Customer shall be entitled to replacement Goods or a full

9.2 The Customer may cancel an Order by notifying the Supplier in writing (an email is an
acceptable form of writing) at the address above within 30 days of placing an Order and any
deposit paid will be refunded in full subject to clause 9.4

9.3 If the Customer fails to cancel the order within the time specified in Clause 9.2 any deposit
paid may not be returnable.

9.4 If the Goods have been dispatched to the customer then it will not be possible to cancel the
contract subject to clause 9.1.


10.1 Company Incorporations (Formation) are not subject to cancellation or refund due to their
irreversible nature. In the event that the Supplier makes an error when forming a company
this will be rectified as permitted by the Companies Act 1985 and subsequent amendments to
this act but not exceeding the limitations specified in clause 11.1. In the event that the
Customer makes an error the Supplier will offer no cancellation or refund.

10.2 The Customer may terminate the Services by giving 30 days notice in writing (an email is an
acceptable form of writing). After termination any holding deposit will be held until all
outstanding usage and other charges have been invoiced (usually within 30 days of
termination) and paid in full. Any setup fees or Services charge will be retained by the

10.3 The Supplier may terminate the Services by giving 30 days notice in writing (an email is an
acceptable form of writing). After termination any holding deposit will be held until all
outstanding usage and other charges have been invoiced (usually within 30 days of
termination) and paid in full. Any unused Services charge will be returned to the Customer
based on any outstanding full months left to run on the contracted period but not exceeding
12 months. Subject to clause 10.3.

10.4 The Supplier reserves the right to terminate the Services without notice or refund if any of
these terms have been breached or if it is the Suppliers belief that the Services are being
used with fraudulent or criminal intent. Upon termination of Services, you must take all
reasonable steps to notify all your contacts using this office of your new address, telephone
number(s) & fax number(s) or the termination of use of your address, telephone number(s) or
fax number(s). Failure to notify your contacts after termination may result in further fees or

10.5 The appropriate set-up fee, holding deposit & Services fees are payable in advance. If the
Services fee are not paid when due, the Services may be suspended without notice, until
such payment is made. For any mail forwarding services all mail items received by the
Supplier shall be held and can only be collected or forwarded when such payment is made. If
the Services fee is overdue by 30 days the service will be deemed to have terminated. All
mail held by the Supplier at termination of Services shall be returned to sender or destroyed,
as appropriate. Outstanding monies will be deducted from the holding deposit. Any
outstanding monies beyond the amount of the holding deposit may be recovered by a debt
collection agency or through a claim to the relevant County Court.

10.6 Once Services have been terminated reinstatement of Services is strictly subject to the
Suppliers approval. Such a service will be deemed as a new service and a new setup fee,
deposit and service fee is payable. The amounts charged and the Services provided may
differ from the original Services and additional terms & conditions may be imposed.

10.7 To receive the Services you must provide the Supplier with a proper contact address and
telephone details. You must inform the Supplier immediately in writing (an email is an
acceptable form of writing) of any changes to your contact details, including your email
address, or change requests to your Services. We reserve the right to suspend or terminate
your service if we are unable to contact you appropriately.

10.8 All mail items received and business information acquired by the Supplier is treated as
commercially confidential and will not be disclosed to anyone outside of the Suppliers
company or partner companies used in the provision of your Services. The Supplier reserves
the right, however, to provide information to the police or other investigative bodies where it
the suppliers belief that Services provided are being or have been used for criminal or
fraudulent purposes.


11.1 Nothing in these Terms and Conditions shall exclude or limit the liability of the Supplier for
death or personal injury, however the Supplier shall not be liable for any direct loss or
damage suffered by the Customer howsoever caused, as a result of any negligence, breach
of contract or otherwise in excess of the price for the Goods and Services.

11.2 The Supplier shall not be liable under any circumstances to the Customer or any third party
for any indirect or consequential loss of profit, consequential or other economic loss suffered
by the Customer howsoever caused, as a result of any negligence, breach of contract,
misrepresentation or otherwise.

11.3 For the avoidance of doubt, time shall not be of the essence and the Supplier shall incur no
liability to the Customer in respect of any failure to complete the Services by any agreed
completion date.

Neither party shall be liable for any delay or failure to perform any of its obligations if the delay
or failure results from events or circumstances outside its reasonable control, including but
not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or
machinery or shortage or unavailability of raw materials from a natural source of supply, and
the party shall be entitled to a reasonable extension of its obligations.

If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable
for any reason by any court of competent jurisdiction such provision shall be severed and the
remainder of the provisions hereof shall continue in full force and effect as if these Terms and
Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.

These Terms and Conditions shall be governed by and construed in accordance with the law
of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

Terms of Use


What’s in these terms?

These terms tell you the rules for using our website www.claphamcycle.com (our site).

Who we are and how to contact us

www.claphamcycle.com is a site operated by [Clapham Cycle Limited] (“We”). We are registered in England and Wales under company number 10821350 and have our registered office at 255 Lavender Hill ,SW11 1JD, Our main trading address is 255 Lavender Hill, SW11 1JD.

We are a limited company which has been established to manage our shop and cycling club, Clapham Cycle.

To contact us, please email shop@claphamcycle.com

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

If you purchase goods from our site, our Terms and conditions of supply https://claphamcycle.com/terms-conditions/ will apply to the sales.

We may make changes to these terms

We may amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our site

We may update and change our site from time to time.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.

You are responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our site is only for users in the UK

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat this information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you suspect that anyone other than you knows your user identification code or password, notify us at Admin@claphamcycle.com

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no do not guarantee that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

Our responsibility for loss or damage suffered by you

Uploading content to our site

Any content you upload to our site is at your own discretion and will be considered non-confidential and non-proprietary. We will not use your content for any purpose other than you intend it to be used without your consent.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Which country’s laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.